Help and support

All the support lines you may need at York

Image: Tim G. Photography

In crisis now?

Emergency Services: 999

Emergency Campus Security Services: 01904 32 3333

Non-emergency Campus Security Services: 01904 32 4444

Non-emergency police: 101

Non-life threatening NHS line: 111

YorSexualHealth: 01904 721111

Badger Hill Pharmacy: 01904 414912

York Hospital Accident and Emergency: 01904 631313

University Health Centre: 01904 72 1820

Each college has College Tutors who provide confidential support.


Confidential listening service run by stu- dents for students. Also provides free sexual health supplies and information. 01904 323735 (OR 3735 from any UoY phone), open 8pm-8am every term time night.

Samaritans: 116 123 (free to call, 24 hour calling service)


A support service offering pastoral counsel from Catholic, Anglican, and Methodist chaplains to those of any faith and none.


University of York’s team of profession- als for students experiencing
mental health difficulties.
01904 324140

[email protected]

Citizens Advice Bureau:

The CAB offer free, confidential and in- dependent advice for everyone. They can help with welfare benefits, debt, hous- ing, employment and consumer rights. 0344 411 1444

Crisis and Access Service York:

01904 610700

Mind Your Head:

Mind Your Head is a volunteer-led men- tal health campaign. The campaign aims to promote greater awareness and understanding of mental health issues and to combat the stigma around such issues.

[email protected]

Student Hub:

For information and support on Student Finance, health and wellbeing, disabil- ity, immigration, private housing, child- care.

01904 324140 [email protected]

Bridge House (Sexual Assault Referral Centre):

0330 223 0362 (9am-5pm)
24 hour answer phone. Out of hours helpline: 0330 223 0099

Independent Domestic Abuse Services: 03000 110 110

YUSU Advice and Support Centre: 01904 32 3724

Graduate Students Association (GSA) Wefare Advice: 01904 32 2718
[email protected]

Survive: Helpline:

A helpline supporting survivors of rape and sexual assault in North Yorkshire 01904 642830
(Wednesdays 1:00pm to 3:30pm)

Office: 01904 638813

Advice & Support Centre (ASC):

ASC provides independent advice and guidance to students on academic and personal issues. Office hours: 10am – 4pm, Monday to Friday.

Arrange an appointment via email or over the phone
[email protected]
01904 323724

Report maintenance problems